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How to connect a receipt printer

Kanta prints to 58mm Bluetooth receipt printers. You need Counter, Shop + Online or Branches.

Updated [DATE] · 3 minute read
Before you startCharge the printer, load the paper roll and keep the printer close to the phone or tablet.

1. Pair the printer with your phone

  1. Turn the printer on. Hold the power button until the light flashes.
  2. On your phone, open Settings, then Bluetooth.
  3. Tap the printer's name. If it asks for a code, try 0000 or 1234.

2. Choose the printer in Kanta

  1. Open Point of sale.
  2. Tap Settings, then Printer.
  3. Choose your printer from the list and tap Print a test receipt.
screenshot: Point of sale › Settings › Printer
The printer list shows printers already paired with your phone.

3. If it does not print

  • Check that Bluetooth is on and the printer shows as connected.
  • Check the paper is facing the right way. Thermal paper only prints on one side.
  • Turn the printer off and on, then print a test receipt again.
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